Common Austria OBB Card 35x45 mm Photo Rejection Reasons in AT - Expert Tips

Requirements

• Incorrect dimensions: photo not exactly 35 × 45 mm (tolerance ±1 mm) or trimmed improperly
• Improper head size: head height not between 32 mm and 36 mm from chin to crown
• Off-centre framing: head not centred both vertically and horizontally within the frame
• Non-uniform background: background not plain light grey to white, contains shadows, patterns or objects
• Poor lighting and shadows: uneven lighting creating shadows on face or background or overexposed areas
• Neutral expression violation: subject not looking straight ahead, smiling broadly, mouth open or eyes closed
• Glasses glare or frame obstruction: reflections on lenses, tinted lenses or frames covering eyes
• Obstructive headgear or accessories: hats, hair, scarves or jewelry covering forehead, hairline or cheeks (religious headwear allowed but face must be fully visible)
• Low resolution or print quality: image resolution under 600 dpi, pixelation, blurriness, smudges or printing artifacts
• Wrong colour format: photo not in colour, saved in unsupported format (must be JPEG or TIFF, sRGB colour space)
• Photo ageing or damage: visible creases, stains, fading or fingerprints indicating poor handling
• Outdated portrait style: shadows behind head, extreme retouching or filters altering natural skin tone

Step-by-Step Process

Content about Common Austria OBB Card 35x45 mm Photo Rejection Reasons in AT - process

Tips and Best Practices

• Exact Photo Dimensions: ensure the final image is precisely 35 mm wide × 45 mm high with no white borders, because AT-OBB’s automated systems instantly reject any size deviation
• Correct Head Size & Position: frame the head so it’s 32–36 mm from chin to crown and centered vertically, as misaligned or undersized heads fail the biometric face-capture checks
• Uniform Background & Lighting: use a plain light grey or off-white background with even, shadow-free illumination, since shadows or patterns cause contrast errors in AT’s photo validation
• Neutral Expression & No Obstructions: maintain a closed-mouth, neutral expression with eyes fully visible and remove glasses glare or headwear, because any facial covering or reflection leads to manual rejection
• High Resolution & Quality Print: submit a sharp, high-resolution image (min. 600 dpi) on matte photo paper without ink streaks or pixelation, as poor print quality often triggers repeat-submission requests

Conclusion

In summary, ÖBB Card 35 × 45 mm photos are most often rejected for avoidable technical or compositional errors. To ensure a smooth application process, double-check each of the following before you submit:

• Dimensions: photo must be exactly 35 × 45 mm with no additional borders or margins
• Head size and position: top of the head to chin must measure 32–36 mm and be centered vertically
• Background: plain light-grey or neutral tone with no shadows, patterns or reflections
• Lighting and exposure: even illumination, no shadows on face or background, true-to-life skin tones
• Facial expression and pose: neutral expression, mouth closed, eyes open, head straight and facing camera
• Glasses and accessories: no tinted lenses, minimal frame glare, eyes fully visible, no hats or head coverings (unless for religious reasons)
• Image quality: sharp focus, high resolution (minimum 600 dpi print or digital equivalent), no red-eye or printing defects

By rigorously following these specifications—or entrusting your photo to a provider familiar with Austrian visa and rail-card standards—you’ll avoid common pitfalls, reduce processing delays, and secure your ÖBB Vorteilscard photo approval on the first try.