Legal · Document 01

Terms of Service

The agreement between you and VisaPics. The short version: pay for what you use, follow the rules, we honor a refund if it doesn’t work.

Last updated

January 15, 2026

§ 01

Agreement to terms

By using the VisaPics service (“Service”) operated by VisaPics (“we”, “us”, “our”), you agree to these Terms of Service (“Terms”). If you disagree with any part, you don’t have permission to use the Service.

§ 02

Service description

VisaPics is an AI-powered photo service. It:

  • ·Processes uploaded photos against an official document spec.
  • ·Removes and replaces backgrounds.
  • ·Adjusts dimensions, head crop, and positioning.
  • ·Enhances quality using neural models.
  • ·Delivers processed photos digitally; print is an upsell.

§ 03

User responsibilities

When using the Service, you agree to:

  • ·Provide accurate information.
  • ·Upload only photos you have the right to use.
  • ·Not upload illegal, offensive, or otherwise inappropriate content.
  • ·Use the Service for lawful purposes only.
  • ·Not attempt to bypass security controls.
  • ·Not use the Service for fraud.

§ 04

Payment terms

Pricing
Listed on the site. Subject to change. Existing orders honor the price at purchase.
Processing
Payments are handled by Stripe. We do not store card data.
Refunds
Covered by our Refund Policy and the 100% acceptance guarantee.

§ 05

Intellectual property

Your content
You keep every right to the photo you upload. You grant us a narrow, time-limited licence to process it on your behalf — and only that.
Our content
The Service, including the codebase, designs, copy, and brand, belongs to VisaPics and is protected by international copyright and trademark law.

§ 06

Disclaimers & limitations

Availability
We aim for 24/7. We can’t guarantee uninterrupted service.
Accuracy
We work hard to meet the official spec. We can’t guarantee acceptance in every consulate or border-control booth in the world.
Liability
Our total liability for a claim is capped at what you paid for the Service.

§ 07

Termination

We may suspend or terminate your access if you break these Terms. On termination your right to use the Service ends immediately.

§ 08

Changes

We may revise these Terms. Material changes are posted here with an updated date. Continuing to use the Service after a change means you accept it.

§ 09

Contact

Legal
legal@visapics.org

Support
support@visapics.org

Site
visapics.org

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