Your satisfaction is our top priority
We stand behind every photo we process
If your photo is rejected by any government agency or embassy for technical reasons, we'll provide a full refund immediately.
Along with your refund, we'll process a new photo for free if you provide feedback on why the first one was rejected.
If you're not satisfied with our service for any reason within 30 days, we'll refund your payment in full.
Refunds are processed within 24-48 hours and appear in your account within 5-7 business days.
Our AI is trained on millions of accepted photos and continuously updated with the latest requirements.
We maintain a comprehensive database of 952+ official document specifications from government sources.
Our photos have an industry-leading acceptance rate across all supported countries and documents.
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