Privacy Policy

Introduction

At VisaPics ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered photo processing service at visapics.org.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you use our service, we may collect:

• Email address (for order delivery and communication)
• Payment information (processed securely through Stripe)
• Photos you upload for processing
• Country and document type selections
• Order history and transaction details

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the collected information for:

• Processing your photos according to selected specifications
• Delivering processed photos via email
• Processing payments and maintaining transaction records
• Providing customer support
• Improving our service and AI technology
• Sending service-related communications
• Complying with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for all data transmissions
• Secure payment processing through Stripe (PCI compliant)
• Regular security audits and updates
• Limited access to personal data (need-to-know basis)
• Secure data centers with physical security measures

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@visapics.org

Cookies

We use essential cookies to provide our service. These cookies are necessary for:

• Maintaining your session
• Processing your order
• Security purposes

We do not use tracking or advertising cookies.