Common Photo 240x288 pixels Photo Rejection Reasons in AN - Expert Tips

Requirements

Content about Common Photo 240x288 pixels Photo Rejection Reasons in AN - requirements

Step-by-Step Process

• First step: Thoroughly verify image resolution, dimensions and framing
• Check pixel dimensions with image-editing software: the file must be exactly 240×288 px, with no extra border or hidden metadata inflating the size
• Confirm image resolution is 300 DPI (dots per inch) to ensure print-quality sharpness when scaled—lower DPI often triggers automated rejections for blurriness
• Measure head‐to‐photo ratio: the distance from chin to crown must occupy 70–80 % of the 288 px height (i.e. 202–230 px) so facial features remain clearly visible
• Inspect cropping and centering: head and shoulders must be perfectly centered horizontally and vertically; any off-centre framing or excessive background margin (more than 5 % of the width) can breach AN requirements
• Verify file format and compression: save as high-quality JPEG (baseline, no chroma subsampling); avoid excessive compression artifacts that AN border-control systems flag as low‐quality
• Second step: Adjust lighting, background and subject positioning—what to do and why
• Use uniform, shadow-free lighting from both sides: position two softlight sources at 45° angles to eliminate shadows under the chin and behind the head—AN authorities reject photos with uneven illumination because they obscure facial contours
• Choose a plain, light-gray background (RGB 240,240,240): remove all patterns or textures and ensure no visible seams or wrinkles, as AN immigration systems require high-contrast separation between face and background
• Ensure neutral expression with mouth closed and eyes open: retake the photo if the subject is smiling, frowning or tilting the head—AN regulations mandate a natural expression to match biometric templates
• Eliminate reflections and glare: remove glasses or ensure anti-reflective lenses, and polish eyeglass lenses beforehand—glare around the eyes can lead to automatic rejection
• Center and align the subject: use camera guidelines or a grid overlay to place the eyes on the same horizontal line at 56 % of the image height (≈161 px from the bottom)—this precise placement is required for AN’s automated face-recognition software to pass the biometric check
• Final quality check: zoom to 100 % on a calibrated monitor to confirm no pixelation, color shifts or noise; run the image through a visa-photo compliance tool if available—catching errors here prevents costly re-submissions and travel delays

Tips and Best Practices

• Incorrect Crop & Framing: if the head isn’t centered or the top of the hair touches the frame edges, automated systems flag it; always position the eyes roughly 60–70 pixels from the top and leave even borders to ensure full facial capture.
• Insufficient Resolution & Pixel Density: stretching a smaller image to 240×288 px causes pixelation and blurriness, triggering rejection; start with a high-resolution capture and downscale proportionally to maintain sharpness.
• Poor Lighting & Harsh Shadows: uneven illumination or shadow across the face confuses facial-recognition software and obscures features; use soft, diffused light sources on both sides and avoid overhead lighting to keep the face evenly lit.
• Background Color & Contrast Errors: a busy, colored, or uneven backdrop can merge with hair or clothing and fail the isolation check; use a plain, light-gray or white background at uniform brightness to provide clear subject separation.
• Wrong File Format & Compression Artifacts: saving in low-quality JPG or PNG with high compression introduces noise and edge artifacts that scanners reject; export at maximum quality in JPG or PNG format without heavy compression to preserve detail.

Conclusion

Conclusion: Adhering precisely to the 240×288 pixel specification and recommended portrait standards is critical to avoid delays and rejections. Consistent checks against each requirement will streamline the photo approval process.

Common Rejection Reasons:

• Size and resolution mismatches: image not exactly 240×288 px or incorrect DPI
• Improper head positioning: head too large/small, off-center, or cropped incorrectly
• Background errors: non-uniform color, shadows, patterns, or textures
• Facial expression and pose: eyes closed, mouth open, head tilt, or uneven gaze
• Lighting and contrast issues: harsh shadows, overexposure, underexposure
• Glasses and accessories: tinted lenses, reflections, jewelry obscuring features
• File format and quality: unsupported file type, excessive compression, low clarity
• Printing and cropping defects: pixelation, blur, incorrect border margins