First-Time GB UK bus pass 35x45 mm Application Tips - Beginner's Guide

Requirements

• Photo dimensions: 35 mm wide × 45 mm high on high-quality photopaper with no borders
• Head size and position: head height (chin to crown) 31–36 mm, centred vertically and horizontally
• Background: plain light grey or cream, even tone, free of shadows, patterns or objects
• Facial expression: neutral expression, mouth closed, eyes open and clearly visible, looking straight at camera
• Eye level and gaze: eyes positioned 28–34 mm from bottom of photo, gaze straight, no tilting or turning
• Lighting and exposure: evenly lit face and background, no harsh shadows, overexposure or underexposure
• Glasses and eyewear: thin frames only, no tinted or reflective lenses, eyes fully visible without glare
• Head coverings: permitted for religious/cultural reasons only, must not obscure face edges, forehead or cheeks
• Photo quality and finish: sharp focus, uniform colour, no creases, pen marks or watermarks, matte or semi-gloss finish
• Recentness: taken within the last month to reflect current appearance
• Number of copies: submit two identical prints, labelled on reverse with your name and date of birth
• Attachment and labelling: affix photos flat to application form in designated boxes, do not fold or staple

Step-by-Step Process

• Check your eligibility: confirm you qualify under the English National Concessionary Travel Scheme (age 66+ or qualifying disability/card) by visiting your local council’s website or Gov.uk so you avoid wasted applications.
• Prepare a compliant 35 × 45 mm photo: use a neutral-coloured background, ensure head height is 29–34 mm, no shadows or glare, natural expression and eyes directly forward—this prevents delays from non-compliant images.
• Gather your proof documents: include a clear photocopy of your passport or birth certificate, a recent utility bill (dated within 3 months) showing your address, and any disability certification—councils reject incomplete sets.
• Download or collect the official application form: get the correct version from your council’s travel concessions page or office so you fill in up-to-date fields and use the right form reference.
• Fill in all form fields legibly: use black ink, block capitals, double-check your National Insurance number and contact details—errors here are the top cause of delays.
• Affix your photo correctly: glue or use the designated photo sticker inside the form, sign lightly across the back of the photo to prevent swapping and write your name and date of birth on the back in pencil.
• Submit to your local council: send by recorded post or drop off in person at a customer service centre—recorded post provides proof of arrival and reduces lost applications.
• Track and follow up: allow up to 4 weeks for processing, then call or email your council’s Concessions Team if you haven’t received your pass—early follow-up prevents expired travel credits.

Tips and Best Practices

Content about First-Time GB UK bus pass 35x45 mm Application Tips - tips

Conclusion

In summary, a smooth first-time GB UK bus pass application hinges on precise 35×45 mm photo compliance, complete documentation and prompt submission. Follow these key points:

• Photo: 35×45 mm, head height 29–34 mm, plain light background, neutral expression
• Documents: valid ID, proof of address, eligibility evidence, signed application form
• Application: use the official online portal or submit to your local council with any fee
• Tips: no glare/reflections, hair off face, no non-medical headwear, high-resolution image
• Final check: verify all specs, proofread your details and apply well before travel dates